LEGAL NOTICES – Servicing

If you are a resident of Arkansas:

Please note that Mortgage Solutions of Colorado, LLC dba MSF Servicing dba Mortgage Solutions Financial is licensed in Arkansas and that complaints about Mortgage Solutions of Colorado, LLC dba MSF Servicing dba Mortgage Solutions Financial may be submitted to the Arkansas Securities Department via the Department’s website (https://www.securities.arkansas.gov/) or toll-free at (800) 981-4429.

If you are a resident of California:

Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act.

As required by law, you are hereby notified that a negative credit bureau report reflecting on your credit record may be submitted to a credit reporting agency if you fail to fulfill your credit obligation.

The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact you before 8 a.m. or after 9 p.m. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you may contact the Federal Trade Commission at 1-877-FTC-HELP or www.ftc.gov.

If you are a resident of Colorado:

Check the license status of your mortgage loan originator at https://apps2.colorado.gov/dre/licensing/lookup/licenselookup.aspx.
A consumer has the right to request in writing that a debt collector or collection agency cease further communication with the consumer. A written request to cease communication will not prohibit the debt collector or collection agency from taking any other action authorized by law to collect the debt.

FOR INFORMATION ABOUT THE COLORADO FAIR DEBT COLLECTION PRACTICES ACT, SEE WWW.COAG.GOV/CAR

If you are a resident of Hawaii:

Please note that Mortgage Solutions of Colorado, LLC dba MSF Servicing dba Mortgage Solutions Financial is licensed as a mortgage servicer in Hawaii and that complaints about the company may be submitted to the Hawaii Division of Financial Institutions Department of Commerce and Consumer Affairs at the following address:

Division of Financial Institutions
Department of Commerce and Consumer Affairs
P.O. Box 2504
Honolulu, HI 96805

or

Dfi-nmls@dcca.hawaii.gov

If you are a resident of Illinois:

Mortgage Solutions of Colorado, LLC dba Mortgage Solutions Financial, dba MSF Servicing is regulated by the Illinois Department of Financial and Professional Regulation, Division of Banking:

Chicago Office
555 West Monroe Street, 5th Floor
Chicago, IL 60661

Springfield Office
320 West Washington Street, 3rd Floor
Springfield, IL 62786

Call Us: 1 (888) 473-4858
TTY/TDD Line: 1 (866) 325-4949

If you are a resident of Massachusetts:

NOTICE OF IMPORTANT RIGHTS:

YOU HAVE THE RIGHT TO MAKE A WRITTEN OR ORAL REQUEST THAT TELEPHONE CALLS REGARDING YOUR DEBT NOT BE MADE TO YOU AT YOUR PLACE OF EMPLOYMENT. ANY SUCH ORAL REQUEST WILL BE VALID FOR ONLY TEN DAYS UNLESS YOU PROVIDE WRITTEN CONFIRMATION OF THE REQUEST POSTMARKED OR DELIVERED WITHIN SEVEN DAYS OF SUCH REQUEST. YOU MAY TERMINATE THIS REQUEST BY WRITING TO THE DEBT COLLECTOR.

If you are a resident of Texas:

COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN TX 78705. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 877-276-5550.

A complaint form and instructions may be downloaded and printed from the Department’s website located at www.sml.texas.gov or obtained from the department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at smlinfo@sml.texas.gov

If you are a resident of Utah:

As required by Utah law, you are hereby notified that a negative credit report reflecting on your credit record may be submitted to a credit reporting agency if you fail to fulfill the terms of your credit obligations.

If you are a resident of Washington:

If you are in the State of Washington you may contact HUD at 1-877-894-HOME (4663) to find a HUD approved counseling agency near you.

If you are a resident of Wyoming:

As required by law, you are hereby notified that a negative credit report on your credit record may be submitted to a credit reporting agency if you fail to fulfill the terms of your credit obligations.