Loss Mitigation Team Lead

Mortgage Solutions of Colorado, LLC d/b/a Mortgage Solutions Financial (“MSF”) offers a comprehensive benefit package and PTO (paid time off) for eligible employees. The benefit package includes Health, Dental and Vision Insurance, options to participate in a Health Savings Account, Flexible Spending Account, Health Reimbursement Arrangement, Life and AD&D coverage, voluntary Supplemental Life, voluntary Short-Term, Long-Term Disability and Supplemental insurance. In addition, eligible employees have the option to participate in a company retirement plan.

About MSF

MSF is a national mortgage lender based in Colorado Springs. MSF strongly believes every client should be served with integrity, dignity, and respect. Without compromise, MSF is committed to providing loans that are in the best interest of our clients, not our bottom line. We will continue to educate the community by empowering our clients to make responsible and informed fiscal decisions that result in greater financial peace of mind.

Role Overview

We are seeking a dedicated and detail-oriented Loss Mitigation Team Lead to join our team. The Loss Mitigation Team Lead plays a critical role in assisting borrowers facing financial difficulties by facilitating loss mitigation options. This position involves managing the documentation and communication processes related to loss mitigation, ensuring compliance with regulatory guidelines and company policies. Additionally, this position will assist management with team performance and training of Loss Mitigation staff.

Essential Duties

Document Collection and Review:

  • Collect and review documentation submitted by borrowers seeking loss mitigation options.
  • Ensure that all required documents are accurate, complete, and in compliance with regulatory requirements.

Communication:

  • Communicate with internal teams, and external stakeholders to gather necessary information and provide updates on the status of loss mitigation applications.
  • Provide guidance on the loss mitigation process.

Data Entry and Record Keeping:

  • Perform accurate data entry of loss mitigation-related information into company systems.
  • Maintain organized and detailed records of all communication and documentation related to loss mitigation.

Collaboration:

  • Collaborate with loss mitigation specialists, underwriters, and other relevant departments to address challenges and streamline processes.
  • Liaise with external agencies, legal professionals, and servicers as needed.

Loss Mitigation Options:

  • Assist borrowers in understanding and exploring available loss mitigation options, such as loan modifications, forbearance, and repayment plans.
  • Ensure compliance with investor guidelines and regulatory requirements for each loss mitigation option.

Quality Assurance:

  • Implement quality control measures to ensure accuracy and compliance in all loss mitigation documentation.
  • Conduct regular audits to verify the completeness and correctness of loss mitigation files.

Qualifications, Experience & Knowledge

  • High school diploma or equivalent; additional education or relevant certification is a plus.
  • Proven experience as a loss mitigation processor or in a similar role within the mortgage industry.
  • Knowledge of loss mitigation options, investor guidelines, and regulatory requirements.
  • Strong attention to detail and organizational skills.
  • Effective communication and interpersonal skills.
  • Ability to work efficiently in a fast-paced environment.

Physical Requirements

  • Stationary position; prolonged periods at a desk and working on the computer.
  • Occasional movement about inside the office to walk to offices and office machinery.
  • Occasional lifting up to 10 pounds, must be able to push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp and hold tools and other items with hands, for either extended periods of time or many times throughout the workday.

 

Position Type: Exempt
Location: Corporate Office: 7450 Campus Dr., Ste. 200 Colorado Springs, CO 80920
Compensation & Benefits: $73,000-80,000/year

Mortgage Solutions of Colorado, LLC d/b/a Mortgage Solutions Financial (“MSF”) offers a comprehensive benefit package and PTO (paid time off) for eligible employees. The benefit package includes Health, Dental and Vision Insurance, options to participate in a Health Savings Account, Flexible Spending Account, Health Reimbursement Arrangement, Life and AD&D coverage, voluntary Short Term, Long Term Disability and Supplemental insurance. In addition, eligible employees have the option to participate in a company retirement plan.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.