Mortgage Solutions of Colorado, LLC d/b/a Mortgage Solutions Financial (“MSF”) offers a comprehensive benefit package and PTO (paid time off) for eligible employees. The benefit package includes Health, Dental and Vision Insurance, options to participate in a Health Savings Account, Flexible Spending Account, Health Reimbursement Arrangement, Life and AD&D coverage, voluntary Supplemental Life, voluntary Short-Term, Long-Term Disability and Supplemental insurance. In addition, eligible employees have the option to participate in a company retirement plan.
About MSF
MSF is a national mortgage lender based in Colorado Springs. MSF strongly believes every client should be served with integrity, dignity, and respect. Without compromise, MSF is committed to providing loans that are in the best interest of our clients, not our bottom line. We will continue to educate the community by empowering our clients to make responsible and informed fiscal decisions that result in greater financial peace of mind.
Role Overview
The Appraisal Coordinator is responsible for using professional customer service, communication and negotiation skills to successfully perform quality control review of a valuation order (appraisal/mortgage product) in order to deliver a quality product to our customer and serve as a liaison between clients and vendors, including appraisers and real estate professionals. This individual will work independently to manage varying order volumes, resolve problems and adapt to changing situations.
Essential Duties
- Assist Processors, Underwriters, Loan Officers and Brokers in tasks associated with the appraisal ordering and manage conditions.
- Review and manage the active pipeline for appraisal orders that require reassignment, are declined, need action taken, past due, etc.
- Review and manage the active pipeline with the VA portal
- Maintain reports to track appraisal assignments from order date to final completion
- Maintain workflow efficiency through appraisal platform
- Maintain communication with appraisers through vendor management
- Track invoices to ensure appraisal payments
- Negotiate fees and/or turn times with appraisers when necessary
- Perform other duties and special projects as assigned
Qualifications, Experience & Knowledge
- 1 year of appraisal/ mortgage industry experience
- High School Diploma or equivalent required
- Demonstrate attention to detail and a high level of accuracy
- Organized with the ability to multi-task in a fast-paced environment
- Solid computer skills required, working knowledge of Microsoft Office to include Excel
- Excellent customer service and communication skills
- Strong organizational and time management skills are a must
- Must be a team player, self-motivated and possess a positive attitude
- Must have excellent attendance
- Able to interact effectively with internal and external contacts
- Ability to use good judgment and adapt to change
- Confidentiality is required due to the sensitivity of information handled
Physical Requirements
- Stationary position; prolonged periods at a desk and working on the computer.
- Occasional movement about inside the office to walk to offices and office machinery.
- Occasional lifting up to 10 pounds, must be able to push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp and hold tools and other items with hands, for either extended periods of time or many times throughout the workday.
Position Type: Non-Exempt
Location: Corporate Office: 7450 Campus Dr., Ste. 200 Colorado Springs, CO 80920
Compensation & Benefits: $17-17.50/ Hour
Mortgage Solutions of Colorado, LLC d/b/a Mortgage Solutions Financial (“MSF”) offers a comprehensive benefit package and PTO (paid time off) for eligible employees. The benefit package includes Health, Dental and Vision Insurance, options to participate in a Health Savings Account, Flexible Spending Account, Health Reimbursement Arrangement, Life and AD&D coverage, voluntary Short Term, Long Term Disability and Supplemental insurance. In addition, eligible employees have the option to participate in a company retirement plan.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
